TERMS AND CONDITIONS

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our ‘Privacy Policy’, govern {Procomp Financial Services} relationship with you. The term “{Procomp Financial Services}” (or “us”/“we”/”our”) refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms:

You understand and accept that {Procomp Financial Services} maintains the website – {https://procomp.in/}, or related websites (referred to as “site” or “website” on this page) to provide visitors with information about us, our services and products, and to enable visitors to avail our services. You also accept that visitors to the site are required to read the below terms, and the use of the site constitutes your acceptance and agreement to be bound by such terms. You will also be bound by changes therein to the terms from time-to-time as communicated and made available on the website.

You are aware and accept that all information, content, materials, products (including, but not limited to text, content, photographs, graphics, video and audio content) on the website is protected by copyright in favour of {Procomp Financial Services} under the applicable copyright laws and the general intellectual property law.

You understand and accept that all information submitted by you on the site shall be deemed the property of {Procomp Financial Services}, and {Procomp Financial Services} shall be free to use any ideas, concepts, know-how or techniques provided by you in any manner whatsoever. On initiating contact through the site, you agree to being contacted by {Procomp Financial Services}, or any other entities with whom {Procomp Financial Services} has entered into an arrangement, via email, phone call, SMS or any other means. You agree that you shall not copy, reproduce, sell, redistribute, publish, enter into a database, display, perform, modify, transmit, license, create derivatives from, transfer, or in any way exploit, any part of any information, content, materials, services available on or through the site, except that which you may download for your own personal, non-commercial use.

You agree that you will not use {Procomp Financial Services}’s website for any purpose that is unlawful, or prohibited by these terms. You also agree you will not use the site in any manner that could damage, disable or impair the website, or interfere with any other party’s use, or enjoyment of the website.

You acknowledge that the software and hardware underlying the site, as well as other Internet-related software required for accessing the website, are the legal property of the respective vendors. The permission given by {Procomp Financial Services} to access the website will not convey any proprietary or ownership rights in the above software/hardware. You agree that you shall not attempt to modify, translate, disassemble, decompile, or reverse engineer the software/ hardware underlying the website, or create any derivative product based on the software/hardware.

You understand and accept that not all products and services offered on this website are available in all geographic areas, and you may not be eligible for all the products or services offered by {Procomp Financial Services} on the site. {Procomp Financial Services} reserves the right to determine the availability and eligibility for any product or service.

You understand and accept that {Procomp Financial Services} is not responsible for the availability of content, or other services on third-party sites linked from the website. You are aware that the access of hyperlinks to other internet sites are at your own risk, and the content, accuracy, opinions expressed, and other links provided by these sites are not verified, monitored or endorsed by {Procomp Financial Services} in any way. {Procomp Financial Services} does not make any warranties, and expressly disclaims all warranties, express or implied, including without limitation, those of merchantability and fitness for a particular purpose, title or non-infringement with respect to any information or services or products that are available or advertised or sold through these third-party websites.

{Procomp Financial Services} shall not be liable if any transaction does not fructify, or may not be completed, or for any failure on the part of {Procomp Financial Services} to perform any of its obligations under these terms and conditions, or those applicable specifically to its services/facilities if performance is prevented, hindered or delayed by a Force Majeure event (defined below). In such a case, its obligations shall be suspended for so long as the Force Majeure event continues.

“Force Majeure Event” means any event due to any cause beyond the reasonable control of {Procomp Financial Services}, including and without limitations the unavailability of any communication systems, breach, or virus in the processes or payment or delivery mechanism, sabotage, fire, flood, explosion, acts of God, civil commotions, strikes or industrial action of any kind, riots, insurrection, war, acts of the government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, malfunctioning in the computer terminal, or the systems getting affected by any malicious, destructive or corrupting code or programme, mechanical or technical errors/failures or power shutdown, faults or failures in telecommunication, etc.

You understand and accept that {Procomp Financial Services} has the absolute discretion to amend or supplement any of the terms at any time, and will give a prior notice of 30 days for such changes. The changed terms and conditions shall be communicated to you on the website, and by other acceptable modes of communication. By using {Procomp Financial Services}’s services, you shall be deemed to have accepted the changed terms and conditions.

You accept that the Courts in Gurugram alone shall have exclusive jurisdiction as regards to any claims or matters arising out of dealings with {Procomp Financial Services}. All disputes will be governed by the laws of India.

You understand and agree that these terms are in addition to, and not in derogation of, the applicable terms and conditions relating to your usage of any {Procomp Financial Services} services that you may be currently availing, or may avail in the future.

PRIVACY POLICY

Applicable to the users of www.procomp.in supported by Procomp Insurance Solutions.

This privacy policy sets out how Procomp Financial Services uses and protects any information that you share when you use this website. Procomp Financial Services is committed to ensure that your privacy is protected at all times. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Procomp Financial Services may change this policy from time to time by updating this page. This policy is effective from 1st Nov. 2021.

Procomp Financial Services understands that our relationship is strongly built on trust and faith. In Course of using information on this website or availing the services, Procomp Financial Services may become privy to the personal information of its customer including information that is of confidential nature. Procomp Financial Services is strictly committed to protecting the privacy of its Customer and has taken reasonable measures to protect the confidentiality of the customer information and its transmission through World Wide Web. However it shall not be liable in any manner for disclosure of the confidential information in accordance with this Privacy Commitment or in terms of the agreement if any with the Customer or by reasons beyond its control. We may however be required to disclose your personal information to Government, Judicial bodies, and our Regulators or to any person to whom the Firm is under an obligation to make disclosure under the requirements of any law binding on the Firm or any of its branches, if required. Hyperlink Policy for user Any hyperlink to other Internet sites is at customer’s own risk. The contents of which and the accuracy of opinions expressed are not verified, monitored or endorsed by Procomp Financial Services, in any way or manner. Procomp Financial Services is not responsible for the setup of any hyperlink from a third party website to Procomp Financial Services.

What we collect

We may collect the following information:

  • Name and contact details
  • Personal information, including date of birth, Aadhaar Number, and Permanent Account Number (PAN)
  • Demographic information such as gender and income
  • Other information that can help us improve our services

What we do with the information we gather

  • To conduct Know-Your-Customer registration as required by SEBI and/or other regulatory bodies
  • To perform compliance checks and keep/maintain internal records
  • To use the information to improve our products and services
  • To periodically send emails to your registered email address about your investments, or other information which we think you may find interesting.
  • You will be free to unsubscribe from our mailing list at any time if you do not wish to receive such emails from us. From time-to-time, we may also use your information to contact you via phone or email for market research purposes.
  • We will not sell, distribute or lease your personal information to third parties unless we are required to share such information under the terms and conditions of the products and services you avail, or we are required to do so by law.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over such third-party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you believe that any of your information with us is incorrect or incomplete, please email us as soon as possible at info@procomp.in . We will promptly correct any information found to be incorrect.

Security certificates

Procomp Financial Services is an online financial services company. We fully recognise and understand the security implications of being a service provider with whom people trust their money. There are many safeguards we adopt in this regard – some of these are technical, and some are structural.

When it comes to data security, our goal is to ensure that:

  • Your data is stored safely and securely – passwords are one-way encrypted before being stored in the database for high security.
  • All communication with you, or with mutual fund companies and other service providers – are encrypted using the highest standards.
  • Your data is not shared with anyone, unless you have explicitly requested us to do so to fulfil a transaction request.
  • To ensure that we achieve these goals, we have a variety of certifications/trust verifications in place for our firm, both from technical and legal/operational perspectives. All our communications are encrypted by 256-bit encryption, and our data is hosted with top-tier hosting service providers. Also, our data is continuously backed up to ensure continuity of operations.